TERMS AND CONDITIONS
These terms and conditions govern the relationship between "Y S Brothers" Ltd. and individuals using the website and online store located at https://www.brilleur.com. Y S Brothers Ltd. is a commercial company with its registered office and management address in Burgas, 8005, Slavykov district, No. 85, block 68, entrance 2, floor 4, apartment 10, registered in the Commercial Register at the Registry Agency under UIC 207798670.
I. DEFINITIONS
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For the purposes of these Terms and Conditions, the listed terms are used with the following meanings:
a. Trader - the commercial company named "Y S Brothers" Ltd.
b. Goods - any of the items offered online in the Trader's electronic store, described with its main characteristics, image, and sale price;
c. "Order" refers to the selected goods and all other attributes related to the method of delivery and payment of the goods by the customer/user.
d. Client/User - any person who has purchased or requested to purchase goods from the Trader's electronic store;
e. Electronic Store - a virtual store with the electronic address https://www.brilleur.com owned by the Trader;
f. Prices - the amount clearly and understandably marked under each item, excluding the delivery cost, constituting the final price.
II. GENERAL PROVISIONS
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This document contains the General Terms and Conditions under which the Trader provides goods and services to its Clients/Users through its electronic store. These conditions bind all Clients/Users. By clicking the "Confirm" button in the "Order Confirmation" step, the Client/User fully agrees to, accepts, and undertakes to comply with these General Terms and Conditions.
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The products listed on the website https://www.brilleur.com DO NOT constitute a legally binding offer but rather a demonstrative online catalog describing the Trader's product line.
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Upon clicking the "Confirm Order" button, the Client/User agrees to purchase the goods in the shopping cart. This action has legal binding force. The Client receives an order confirmation, and upon receiving this confirmation, it is considered that the contract has been concluded.
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The Trader has the right to make promotional offers, discounts, bonuses, and gifts, announcing them on the electronic store page.
III. PURCHASE REQUEST
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Each purchase request from the Trader through the electronic store is submitted and carried out in accordance with these General Terms and Conditions. In the event of a dispute regarding the intention to be bound by these General Terms and Conditions, the party to the contract shall be the person who paid the price of the requested goods.
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The Client submits a request by filling out an electronic form published on the electronic store page at https://www.brilleur.com. The request must include: full name, delivery address, email, and contact phone number.
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At the time of submitting the request, the Client expresses their agreement with these General Terms and Conditions through a special application, namely: by marking the box "I agree to the General Terms and Conditions" for purchasing through the electronic store, with which the Client makes an electronic declaration according to the Electronic Document and Electronic Signature Act, declaring that they are familiar with these General Terms and Conditions, accept them, and undertake to comply with them. Agreement with these General Terms and Conditions will also be considered the act of submitting a request/order to purchase goods by the Client.
IV. DELIVERY
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If the requested goods are available, they will be delivered to the address specified by the Client within 5-7 calendar days.
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Delivery is carried out through the services of a courier/shipping company and is at the expense of the client, unless the Trader promotes free delivery under certain conditions.
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The obligation to deliver the goods will be considered fulfilled upon delivering the goods to the building where the specified delivery address in the request is located.
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The Trader is obligated to deliver the goods in suitable packaging. Y S Brothers Ltd. is not responsible for melted and/or spoiled goods during the summer season due to high temperatures.
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The User/Client assumes full risk of damage/loss of the goods during delivery. Immediately after the goods are handed over to the courier, the Trader is released from the risk, which is transferred to the User/Client. The Trader is not responsible for delays if the delay is due to the courier or another provider.
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Immediately after delivery, the goods should be carefully inspected by the User/Client or a person authorized by them. Any damages, impacts, or other damages should be reported immediately to the Trader. If damages that occurred during transportation of the goods are found, the Trader is released from responsibility. If the Trader has provided a specific date and time for delivery in writing, the declaration is binding. In the case of an incorrect or erroneous address, contact person, and/or phone number when submitting the request, the Trader is not bound by any obligation to fulfill the order.
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Upon delivery of the goods, the User/Client or a third party signs the accompanying documents, if any. A third party is considered anyone who is not the applicant but accepts the goods at delivery and is at the address specified by the client. In the event of refusal to accept the goods, except for the cases described below, the refusal is considered unjustified, and the Client owes the costs of delivery and return of the goods. If the Client is not found at the time of delivery at the specified address or does not provide access and conditions for handing over the goods within this time, the Trader is released from the obligation to deliver the requested goods.
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If the delivered goods clearly do not correspond to those requested for purchase by the Client and this can be established through ordinary inspection, the Client may request that the delivered goods be exchanged for those corresponding to their purchase request within 24 hours of receiving them.
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In the case of an incomplete, incorrect, or erroneous address and/or phone number provided in the request, it is considered invalid, and the Trader has no obligation to fulfill it.
V. TRANSFER OF GOODS
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The goods are sold to the Client or a third party who accepts and confirms receipt of them on behalf of the Client by signing the accompanying documents.
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If the Client is not found at the time of delivery at the specified address or access and conditions for handing over the goods are not provided within this time, and this leads to the impossibility of delivering the package without the Trader's fault, the Trader is released from the obligation to deliver the requested goods. In this case, the sales contract is automatically terminated.
VI. PRICE AND PAYMENT METHOD
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All prices of goods in the electronic store are in Bulgarian lev, including VAT, and are announced in the electronic store. The prices are for a single quantity and do not include transportation costs.
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The transportation cost is borne by the Client, in cases where it is not indicated as free according to the established rates of the transport company, which are announced on the company's website and/or rates stated in these General Terms and Conditions.
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If the goods are sent outside the territory of the Republic of Bulgaria, the User/Client must pay all customs and other fees related to the export, if applicable.
VII. INSPECTION OF GOODS. COMPLAINTS
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Complaints about goods purchased through the electronic store are made in accordance with the Consumer Protection Act. Address for complaints: Radomir, Arkata district, block 9, floor 3, apartment 8, and/or email address: customers@brilleur.com.
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Upon receipt of the goods, the Client must immediately inspect them. If any obvious defects, missing accessories, and/or required documents according to Bulgarian legislation are found, the Client must immediately inform the person delivering the goods. In this case, a report is drawn up in two identical copies, which are signed by the recipient of the goods and the representative of the courier/shipping company. The report must describe the obvious defects.
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If the Client does not make a complaint immediately or even if they do but do not sign a report as per section 2, section VI, they lose the right to later claim that the goods were delivered with obvious defects, missing accessories, and/or any required documents according to Bulgarian legislation.
VIII. RIGHTS AND OBLIGATIONS OF THE USER/CLIENT
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The User/Client has the opportunity to view and order the announced goods on the website of the electronic store https://www.brilleur.com.
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The User/Client has the right to be informed about the status of their order.
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The User is obliged to pay the price of their order according to the announced method on the page at https://www.brilleur.com.
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Users of the store DO NOT have the right to:
a. Copy, distribute, or use texts, images, or parts of the site without the express permission of Y S Brothers Ltd.
b. Use automated systems to download any information from https://www.brilleur.com.
c. Overload the system with fictitious requests or other information (flood).
d. Not violate and respect the fundamental rights and freedoms of citizens and human rights according to the Constitution and laws of the Republic of Bulgaria and recognized international acts;
e. Not harm the good name of other users;
f. Upload, send, transmit, distribute, or use in any way and not disclose to third parties software, computer programs, files, applications, or other materials containing computer viruses, unauthorized remote control systems ("trojan horses"), computer codes, or materials intended to disrupt, hinder, obstruct, or limit the normal functioning of the site.
IX. RIGHTS AND OBLIGATIONS OF THE TRADER
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The Trader has no obligation and objective ability to control how users use the services provided.
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The Trader has the right, but not the obligation, to retain materials and information located on the server at https://www.brilleur.com.
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The Trader has the right at any time, without notifying the User/Client, to terminate, suspend, or modify the services provided in relation to the use of the site if the User/Client is using the services in violation of these terms, as well as at the Trader's discretion. The Trader is not liable to users and third parties for any damages and lost profits incurred as a result of the termination, suspension, modification, or limitation of services, deletion, modification, loss, inaccuracy, or incompleteness of messages, materials, or information transmitted, used, recorded, or made available through https://www.brilleur.com.
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4. The Trader is obligated to transfer to the User/Client the ownership of the goods requested for purchase, to deliver the purchased goods within the specified time, and to check each item for technical correctness before it is sent (if possible, without compromising the integrity of the packaging).
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5. The Trader is not responsible for damages caused to software, hardware, or telecommunications equipment, or for data loss arising from materials or resources searched, loaded, or used in any way through the provided services.
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6. The Trader has the right to collect and use information related to its Users/Clients, regardless of whether they are registered.
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7. The information in the previous clause may be used by the Trader, unless there is an explicit disagreement from the User, sent to the following email address: info@brilleur.com. All purposes for which the Trader will use the information are in accordance with Bulgarian legislation, applicable international acts, and good morals.
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8. The Trader is not liable for failure to fulfill its obligations under this contract in the event of circumstances that were not foreseen and which it was not obliged to foresee, including cases of force majeure, problems in the global Internet network, and in the provision of services beyond the Trader's control.
X. PERSONAL DATA PROTECTION
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The Trader guarantees the confidentiality of the information and personal data provided by its Users/Clients. The latter will not be used, disclosed, or made known to third parties outside the cases and conditions specified in these General Terms. The Trader protects the personal data of the User/Client that becomes known when filling out the electronic form for making a purchase request; this obligation ceases if the Client has provided incorrect data. In compliance with applicable legislation and the provisions of these General Terms, the Trader may use the Client's personal data solely for the purposes provided for in the contract. Any other purposes for which the data is used will be in accordance with Bulgarian legislation, applicable international acts, Internet ethics, rules of morality, and good customs.
The Trader agrees not to disclose any personal data of the Client to third parties—government authorities, commercial companies, individuals, and others—unless it has received the explicit written consent of the Client, or if the information is requested by government authorities or officials who, according to applicable legislation, are authorized to request and collect such information. According to the laws of the Republic of Bulgaria, in order to issue you an invoice, we will need your Personal Identification Number (EGN) or Tax Number and/or the Company Identification Number (Bulstat) of your firm.
XI. AMENDMENTS
These General Terms may be amended at any time by the Trader; the Trader is obliged to notify the User about changes in the General Terms by publishing a notice of the amendments prominently on its website and providing a sufficient period for the User to familiarize themselves with them. Within the given period, if the User does not declare that they reject the changes, they are considered bound by them.
XII. FINAL PROVISIONS
1. YS Brothers Ltd. takes care to ensure that the information in the online store is always accurate and up to date; accurate information can be obtained at the email address: info@brilleur.com.
2. Discrepancies may occur between the color shades in the photographic materials on the online store's website and the actual color shades of the products.
3. YS Brothers Ltd. does not guarantee that access to the online store will be uninterrupted, timely, secure, and free of errors, as this is beyond the Trader's capabilities, control, and will.
4. YS Brothers Ltd. is a personal data administrator registered under the Personal Data Protection Act and guarantees the confidentiality of the information containing personal data provided by Clients. Disclosure is only possible in cases where the information is requested by government authorities or officials authorized by law to request and collect information containing personal data, and in compliance with the established regulatory procedures. By accepting these General Terms, the Client gives their unconditional, explicit, and indefinite consent for the personal data provided by them to be collected, stored, processed, and used by YS Brothers Ltd. for the purposes of fulfilling the sales contract and delivery of ordered goods.
5. These General Terms are effective from the moment of their publication. All disputes between the parties shall be resolved in a spirit of understanding and goodwill. If an agreement is not reached, all unresolved disputes, including those arising or related to their interpretation, invalidity, performance, or termination, as well as disputes regarding the filling of gaps in the contract or its adaptation to newly arisen circumstances, will be resolved by the competent court in the Trader's place of registration, in accordance with Bulgarian legislation.
XIII. COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS
By accessing the website, you agree to comply with the law and respect the intellectual property rights of third parties. The use of the Site is subject to laws regarding the ownership and use of intellectual property. You agree not to download, display, perform, transmit, or otherwise distribute information or content in violation of the copyright, trademarks, or other intellectual property rights or ownership rights of third parties. You agree to comply with the laws regarding the ownership and use of intellectual property and you bear full responsibility for any violations of any relevant laws and for any infringements of third-party rights caused by any content provided, transmitted, or made available using your username. The burden of proof that any content does not violate any laws or third-party rights lies solely with you/THE USER/CLIENT.